Shipping

Orders are prepared from Monday to Friday, excluding bank holidays. 

Next-day shipping: jewellery available for next-day shipping will be stated as so on the product page, and it will be shipped on the next working day for orders placed by 4pm from Monday to Friday.

Orders placed after 4pm and on weekends and bank holidays will be despatched within 2 working days.

Made to Order: We will start crafting your jewellery on the next working day after your order is confirmed; please refer to the lead time informed in the product description that is needed for this piece of jewellery to be made before shipping.

As soon as your order is shipped, you will receive a confirmation email including a tracking number so you can follow your parcel's journey.

Please note that orders containing pieces marked as "Made to Order" or in the "Pre-order" status will have the shipping time calculated based on the item with the longest lead time. The entire order will be shipped once all items are ready for despatch.

If you need anything in a hurry, email us at hello@pinah.co.uk before placing your order.

UK Shipping

Free shipping on all UK orders.

All items are posted through Royal Mail Tracked 24. Royal Mail aims to deliver on the next working day. 

You will receive a tracking code as soon as your order is posted so you can check your parcel's journey.

International Shipping

All items are posted through Royal Mail International Tracked. You will receive a tracking code as soon as your order is dispatched so you can check your parcel's journey. This service is fully tracked to the delivery point.

Royal Mail aims to deliver the orders as follows:

Europe: 3-5 working days

Worldwide: 5-7 working days

International Shipping Prices

Europe: from £14

Worldwide: from £25

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.